Frequently Asked Questions FAQs

Explore how YOUnifiedAI connects CRM, billing, payments, and operations into one governed, real-time intelligence layer.

General And Getting Started

What is YOUnifiedAI?
YOUnifiedAI is an AI-native platform that connects your most critical business apps, such as finance, CRM, email, and AI chat tools, into a single, intelligent system. Instead of juggling 10+ disconnected tools, you get real-time insights, automation without writing any scripts, and clarity, all in one place. No integrations. No dev team. Just results.
We built YOUnifiedAI for small to mid-sized businesses that are tired of drowning in tools. If you’re using spreadsheets, email, finance, CRM, marketing, and AI tools, but nothing talks to each other, we’re your fix. You don’t need legacy systems or expensive ERP software. We make it all work for you by connecting your 3rd party apps..
Traditional ERPs are slow to implement, expensive to maintain, and rigid. YOUnifiedAI is the opposite. We’re AI-native, modular, and built for modern teams. You choose the tools you already love—or discover new ones from our curated AI app marketplace—and we bring them together in one seamless dashboard. No lock-in, no integration nightmares.
Nope. That’s the beauty of it. YOUnifiedAI is plug-and-play. You select your apps, and our system does the heavy lifting behind the scenes. You don’t need to write code, manage APIs, or hire a developer. If you can use email, you can use YOUnifiedAI.
We connect with pre-vetted generative AI apps across various business functions, including finance, HR, marketing, CRM, customer support, and more. Every app on our platform is evaluated for privacy, quality, and performance. You get the best tools, all in one place, working together in real time. We are opening the waitlist for beta users. Join today.
Sign up for the 1-week free trial here to sign up form. You’ll be up and running in minutes, no integrations or dev team needed.
You can connect apps like QuickBooks, HubSpot, Gmail, ChatGPT, ADP, and more. We’re constantly adding new pre-vetted AI apps and business tools across finance, CRM, HR, marketing, and other business functions, so your stack keeps working better together. Please submit an app you would like us to integrate here to Submit an app form.
We are constantly expanding our ecosystem. You can submit an integration request via our “Request an App” form, and our team will evaluate it for our roadmap.

Products & Capabilities

What is a "Business State," and why does it matter?
Unlike simple automation that just moves data, YOUnifiedAI monitors your “Business State”—the complex relationship between customer records, financial obligations, and actual cash—to ensure everything stays in sync.
No. We provide a “connective layer” that works with the tools you already love. There is no “rip and replace” or migration required.
You are always in control. Workii identifies gaps and prepares fixes, but never updates a record or sends an invoice without your explicit “one-click” approval.
When your tools talk to each other, your business moves faster. YOUnifiedAI eliminates data silos, automates manual tasks, and gives you real-time insights so you can make smarter decisions. Less time stitching reports together. More time focusing on customers and growth.

Pricing & Billing

What exactly counts as an "Insight"?
An Insight is one completed answer generated by YOUnifiedAI, such as identifying overdue invoices or matching payments to records.
Our pricing is per organization, not per user. Each plan includes a specific number of users, and insights are pooled across your entire team.
You can purchase Insight Add-Ons for temporary usage spikes. These are applied to your current billing cycle but do not roll over.
Yes. Choosing an annual plan gives you approximately two months free (Starter) or a significant discount compared to monthly billing.

Security & Data Privacy

Is my data safe and secure?
Yes. We take data privacy and security seriously. All apps on our platform are required to meet strict standards, and we never train models on your business data. You stay in control at all times.
Absolutely not. We do not use your Customer Data or Input to train public foundation models. Your data stays within the secure YOUnifiedAI service environment.
No. YOUnie is 100% data-grounded. It uses a governed Natural Language Command system to pull precise data from your apps. If the data isn’t there, YOUnie tells you.
We use industry-standard encryption: TLS 1.2+ for data in transit and AES-256 for data at rest.